Shipping policy

Shipping Policy

At Noir Studio, we aim to provide reliable and efficient shipping for all our customers. Please review our shipping policy below before placing your order.

Processing Time

• Orders are typically processed and shipped within 2 business days after payment is received.

Shipping Providers

• We ship using Sendle, DHL, and occasionally Australia Post, depending on your location and the nature of the product.

Shipping Responsibilities

• Once your order has been handed over to the courier, we are not responsible for delays, lost packages, or damages caused by the courier service.

• Tracking information will be provided for your shipment to help you monitor its progress.

International Shipping

• For international orders, delivery times may vary depending on customs clearance and the destination country’s postal services.

Issues with Delivery

• If your package is delayed or lost, please contact the courier service directly using the tracking information provided. While we are not responsible for courier errors, we will assist you in following up with the carrier where possible.

If you have any questions or concerns about your shipment, please feel free to reach out to us at:

📧 Email: elle@noirstudio97.com

Thank you for choosing Noir Studio for your purchase!